Politique d'expédition

Welcome to Instafreshener! We are excited to get your custom air fresheners delivered to your doorstep. Below you will find our shipping policy, which outlines the terms and conditions related to shipping your orders.

Domestic Shipping (United States)

  • Processing Time: Orders are typically processed and shipped within 2-5 business days from the date of purchase. Please note that processing times may be longer during peak periods such as holidays or promotional events.

  • Shipping Rates: We offer flat-rate shipping across the United States. Shipping costs will be calculated at checkout based on your location and the size of your order. Enjoy free shipping on domestic orders with an order value over $30.00, excluding discounts and shipping. This offer is standard outside of other promotions.

  • Delivery Time: Delivery times vary depending on your location. Standard shipping usually takes 3-7 business days after the order has been processed. Expedited shipping options are available at an additional cost.

  • Tracking: Once your order is shipped, you will receive an email with tracking information so you can monitor your package's journey to your door.

International Shipping

  • Processing Time: International orders are processed and shipped within 3-7 business days. During peak periods, processing times may be extended.

  • Shipping Rates: International shipping rates vary depending on your location and will be calculated at checkout. We offer free shipping on international orders with an order value over $45.00 USD, excluding discounts and shipping. This offer is standard outside of other promotions. Please note that all customs fees, import duties, and taxes are included in the shipping cost.

  • Delivery Time: Delivery times for international orders vary by destination. Typically, it can take anywhere from 7-21 business days for your order to arrive after it has been shipped. Please be aware that customs processing times may further delay delivery.

  • Tracking: International orders are shipped with tracking, and you will receive tracking details via email once your order has been dispatched.

Customs, Duties, and Taxes

For international shipments, all customs fees, duties, and taxes are included in the item price or shipping cost. You will not be responsible for any additional charges upon delivery.

Lost or Damaged Items

While we do our best to ensure your package arrives safely, we are not responsible for packages lost or damaged during transit. If your package is lost or arrives damaged, please contact the shipping carrier with your tracking information for assistance.

Order Modifications and Cancellations

Once an order has been placed, it cannot be modified or canceled. Please review your order carefully before completing your purchase.

Contact Us

If you have any questions or concerns about your order, please contact our customer service team at support@instafreshener.com. We are here to help!